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Fraud Prevention Information

Release date:23 June 2025

Don’t Lend/Sell Your Account

Do not lend or sell your bank accounts to others as this may carry the risk of prosecution and conviction for criminal offences, including money laundering.  The maximum penalty is imprisonment for 14 years and a fine of HK$5 million.

Don’t rent! Don’t lend! Don’t sell!

For more information, you may visit Hong Kong Monetary Authority webpage Hong Kong Monetary Authority - Dont Lend/Sell Your Account


Be Cautious of Impersonating Bank Employees

Fraudsters may impersonate bank staff and use phone calls or voice messages to promote bank products or services, or they may instruct you to follow instructions for making transfers or remittances. Their intention is to deceive you into providing your personal information or debit card details.

  • Do not disclose personal information: Never share your personal information or follow instructions from suspicious individuals regarding your bank account.
  • Verify the callers identity: If you have any doubts about the identity of the caller or any intermediary representative promoting the Banks products or services, please contact the bank staff of Bank of Dongguan International Limited at (852) 3018 9888 for verification.


Fraudster Tactics

Fraudsters may send fraudulent email or SMS by impersonating telecommunications companies, large chain retailers, reward platforms, or government agencies. The content usually contains URL that resembling the official domain names of legitimate organizations or platforms. They falsely claim that you can redeem gifts at discounted price, that bonus points are about to expire, or that outstanding fees need to settle, all with the aim of prompting you to click on the embedded URL in the messages, leading to counterfeit websites that further steal your personal information or debit card details.

    Anti-Fraud Strategies :

    • Carefully verify hyperlinks: You should verify whether the URL embedded in the email or SMS match with the official domain names of the legitimate organizations or platforms.

    • Verify the authenticity of the content: Proactively contact the relevant organizations or platforms through official channels to confirm the legitimacy of the email or SMS.

    • Avoid clicking on suspicious links: Do not click on any links or open any attachments in suspicious email or SMS, and refrain from inputting personal or debit card information.


Main Ways the Bank Contacts Customers

We will send you transaction notifications, agreement change notifications, etc., via email at bodintl@hk.bodintl.com. For users who have agreed to receive direct marketing emails from Bank of Dongguan International Limited, we will send them from the same email.

Warm Reminder : In addition to the above methods, we may use other dedicated email addresses to conduct business communication for specific business needs. We will clearly list personal or account identification information in the emails, and they may include clickable links directing you to our official website for inquiries and further information. We will never ask you for information related to your login credentials.

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