| What is the difference between Savings Account and Time Deposit? |
| For Savings Account, you can withdraw the available balance from your account when needed. For Time Deposit, your money will be held for a specified period of time to enjoy a fixed interest rate. |
| How does your Bank calculate the interest for Savings account and when is it paid? |
| The interest will accrue daily based on the daily balance and will be credited to your account on the first calendar day of the following month. Regardless of whether it is an ordinary year or leap year, the interest will be calculated using simple interest method and the number of days used for calculation will be based on the deposit currency:- 365 days for HKD - 360 days for other currencies |
| How can I check the Time Deposit rates / interest rate of my savings account? |
| You can check the Time Deposit rates / interest rate of your savings account at our branch, on our website and in mobile banking. |
| When will I receive my principal and interest after placing a Time Deposit? |
| Your principal and interest will be credited back to your Savings Account on the maturity date of the Time Deposit. |
| What currencies are available for Integrated Savings Account? |
| Integrated account supports HKD/CNY/USD deposit. |
| What currencies are available for Time Deposit and what is the minimum deposit amount? |
| The available currencies for Time Deposit and the respective minimum deposit amounts can be viewed on mobile banking. Or, you can enquire via our branch for more information regarding the available currencies. |
| What are the available options of Time Deposits periods? |
| The available time deposit periods can be viewed on mobile banking. Or, you can enquire via our branch for more information regarding the available options. |
| Can I early uplift my Time Deposit before maturity? |
| You can early uplift your Time Deposit, however, our Bank will not pay you any interest and will charge you an early uplift handling fee as calculated below. i.e. Time Deposit Principal x 5% x Number of Days due to Maturity / 365 days ( HKD) or 360 days (if other currencies) |
| Can I initiate a Time Deposit on a non-business day, and does the maturity date have to be a business day for your Bank? |
| You may set up a Time Deposit on any day, including non-business days. You may at any time before the maturity date change your maturity instruction via mobile banking. If you do not have access to mobile banking, you can contact our customer service hotline at (852) 3018 9888 to change the maturity instruction. Similarly, if your Time Deposit matures on a non-business day, it will still be payable on the maturity date. |
| What is the minimum account balance requirement? |
| There is no minimum account balance requirement from our Bank. |
| Are my savings and time deposits in your Bank protected by the Hong Kong Deposit Protection Scheme? |
| Our Bank is a member of the Hong Kong Deposit Protection Scheme. Eligible deposits taken by our Bank are protected by the aforesaid Scheme up to a limit of HKD800,000 per depositor. |





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